Privacy policy

This Policy is designed to comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable Australian privacy laws.

1. Information We Collect

1.1 Personal Information

We may collect personal information, such as your name, email address, phone number, date of birth, residential or business address, identification documents, financial information, employment details, and other contact or background details when you voluntarily provide it to us. For example, when you submit a deal, apply for finance, request a quote, register for an account, subscribe to newsletters, or contact us through the website.

1.2 Sensitive and Credit Information

Where relevant to providing finance, lending, or insurance services, we may collect credit information, credit eligibility information, and (with your consent) sensitive information in accordance with the Privacy Act 1988 (Cth) and the Privacy (Credit Reporting) Code.

1.3 Usage Information

We may collect information about your use of the website, including your IP address, browser type, device information, location data, referring site, and pages visited. This information helps us analyse trends, administer the site, and improve user experience.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining the website

• Assessing, processing, and managing finance, lending, and insurance applications

• Verifying your identity and conducting credit checks where applicable

• Communicating with you about your account, application, or our services

• Sending newsletters, promotional materials, and other information you request

• Analysing website usage and improving our services

• Complying with our legal, regulatory, and compliance obligations

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy.

We may share information with:

• Lenders, insurers, brokers, aggregators, and credit reporting bodies as required to assess and process your application

• Trusted third-party service providers who assist us in operating our website, providing services, or conducting our business

• Professional advisers, including legal, accounting, and audit professionals

• Government, regulatory, and law enforcement bodies where required or authorised by law

4. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website, remember your preferences, and analyse website performance. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of the site.

5. Your Choices

You can manage your communication preferences by unsubscribing from newsletters or adjusting your account settings. You may also contact us to access, update, correct, or delete your personal information, subject to our legal and regulatory obligations to retain certain records.

If you have a complaint about how we have handled your personal information, please contact us using the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

6. Security

We take reasonable measures to protect the security of your personal information, including secure storage, access controls, and encryption where appropriate. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Overseas Disclosure

Some of our service providers may be located outside Australia. Where we disclose your personal information overseas, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles.

8. Children's Privacy

Our website is not directed to individuals under the age of 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the website after such modifications will constitute your acknowledgment of the modified Privacy Policy.

10. Contact Us

If you have questions, requests, or complaints about this Privacy Policy or how we handle your personal information, contact us at:

Avida Group Pty Ltd Privacy Officer North Sydney, NSW, 2060
Email: info@avidagroup.com.au

Last updated: 06/05/2026